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Holiday Inn Express Hotel & Suites Brockville by IHG | Hotel in Brockville

8.6 (1012 Reviews) |  1 Bathroom
Brockville Hotel | Holiday Inn Express Hotel & Suites Brockville by IHG

Hotel in Brockville

Hotel with free breakfast, near 1000 Islands Mall
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and a meeting room.
Holiday Inn Express Hotel & Suites Brockville by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 19
Check-out
Check-out before 11 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Dean
Aug 27, 2025 09:42:51 AM
Review Score:   6
Summary: We arrived at our room and found places in room dusty and mold on the air contioner. Had to borrow cleaning supplies from the housekeeper to clean the mold. She did not even offer to clean it. Had a suite that had 2 tvs. the one did not work as it was not attached to any type of satalette or cable etc. Breakfast OK , pool was well kept. Hallways and elevators needed vacumning. Talked with a manager (Faith) who said she would have the TV looked at as we stayed there 4 nights. Nothing done. Room was not made up at all during stay. Got new tolls off of housekeeping cart. Faith also promised IHG points to be added for our stay. (did not receive this either, we understand that we booked through Hotels.com and did not expect points but she should not have promised) We did get a gift card for filling out a survey that were being giving to lots of guests at the breakfast. Holiday Inn Express & Suites is our favorate chain. This one in Brockville needs some improvement.
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