Hard Rock Hotel London Ontario | Hotel in London

| 9.4 (770 Reviews) |  1 Bathroom
London Hotel | Hard Rock Hotel London Ontario

Hotel in London

2 restaurants, an indoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and safes. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Soap
  • Bathrobes
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Hair dryer
Bedroom
  • Pillow menu
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Phone
  • Guidebooks/recommendations
  • Free local calls
  • Turndown service
  • Soundproofing
  • Safe
  • Bulk dispenser for toiletries
  • Desk
  • Restaurant dining guide
  • Iron/ironing board
  • Window screens
  • Slippers
Breakfast
  • 1 bar
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: CAD 15-35 for adults and CAD 10-20 for children
  • Room service available
  • 2 restaurants and 1 coffee shop/cafe
  • Minibar
  • Coffee/tea maker
  • Champagne service
  • Local meal delivery service
Parking
  • Secured uncovered valet parking on site (CAD 39.00 per day; includes in/out privileges)
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking (max 2 spaces per unit)
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Stair-free path to entrance
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible fitness center
  • Area rugs in public areas
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 84
  • Wheelchair-accessible registration desk
  • Tile flooring in public areas
  • Braille signage
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible van parking
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
Activities
  • Mountain climbing
  • Casino
  • Outlet shopping
  • Shopping
  • Ropes course
  • Concerts/live shows
  • Nightclub
  • 24-hour fitness center
  • Ziplining
  • Hot tub
  • Indoor pool
  • Playground
  • Mini golf
  • Bike parking
  • Evening entertainment
Entertainment
  • 55-inch flat-screen TV
  • Satellite channels
General
  • Meeting rooms
  • Grocery/convenience store
  • Reception hall
  • Banquet hall
  • Water dispenser
  • Elevator
  • ATM/banking services
  • Gift shop/newsstand
  • Vending machine
  • Ballroom
  • Filipino
  • English
  • French
  • Vegetarian dining options
  • TV in lobby
  • Vegan dining options
  • Games
  • Couples dining
  • Smoke-free property
  • Romance packages available
  • Local artist showcase
Guest Services
  • Soundproofed rooms
  • Grocery/convenience store
  • Children's games
  • Trampoline
  • Indoor pool
  • Children's club (surcharge)
  • Playground
  • Mini golf
  • Daily housekeeping
  • Concierge services
  • Turndown service
  • Dry cleaning service
  • Multilingual staff
  • Tour/ticket assistance
  • Porter/bellhop
  • Change of towels (on request)
  • 24-hour front desk
  • Wedding services
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Free pool cabanas
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 15 to 35 for adults, and cad 10 to 20 for children uncovered valet parking fee: cad 39.00 per day (in/out privileges) pet fee: cad 100 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of cad 100 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Michelle
May 12, 2026 12:48:50 AM
Review Score:   4
Summary: Beautiful hotel, but unfortunately the experience left me feeling really uncomfortable. About 30 minutes after checking in, a hotel staff member attempted to enter my room without warning. Thankfully I had the latch closed, but I was already settled into the room and on a work meeting when it happened. Regardless of what I was doing, having someone try to enter an occupied room unexpectedly is completely inappropriate and honestly made me uneasy for the rest of my stay. I reported it to the front desk shortly after and was given a complimentary drink coupon, but the situation itself was never really addressed in a meaningful way. The other major disappointment was the food. The restaurant service staff were kind and attentive, but the food itself was genuinely poor. My meal was dry, overcooked, and not enjoyable. I brought it to the attention of the restaurant manager at the time, but nothing was done. Later, the hotel offered to send up an alternate room service item instead. Unfortunately, that was somehow even worse. The vegetables looked dried out and old, ingredients listed on the menu were missing, and the entire plate looked unappetizing and poorly prepared. It’s unfortunate because the hotel itself is beautiful, but between the room privacy issue and the disappointing food experience, this stay did not meet expectations.
See All Reviews

Room Arrangement

Room Info Facilities
Suite (Gold, King with bunk bed)
Room Size: m2
2 King Bed and Twin Bunk Bed
Suite (Gold, King with bunk bed)

General

No cribs (infant beds), Pets not allowed, Bed count maximum 3, Bed count minimum 3
Suite, Mobility Accessible (Gold, King with bunk bed)
Room Size: m2
2 King Bed and Twin Bunk Bed
Suite, Mobility Accessible (Gold, King with bunk bed)

General

No cribs (infant beds), Pets not allowed, Bed count maximum 3, Bed count minimum 3
Superior Room, Mobility Accessible (King with Sofa Bed)
Room Size: m2
2 King Bed and Double Sofa Bed
Superior Room, Mobility Accessible (King with Sofa Bed)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Family Suite, Mobility Accessible (Gold, King)
Room Size: m2
4 Twin Beds, King Bed and Double Sofa Bed
Family Suite, Mobility Accessible (Gold, King)

General

Bed count minimum 4, No cribs (infant beds), Pets not allowed, Bed count maximum 4
Superior Room (Two Queens)
Room Size: m2
2 Queen Beds
Superior Room (Two Queens)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Superior Room (King with Sofa Bed)
Room Size: m2
2 King Bed and Double Sofa Bed
Superior Room (King with Sofa Bed)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed
Room Size: m2
1 King Bed
Classic Room, 1 King Bed

General

No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1
Classic Room, 1 King Bed, Mobility Accessible
Room Size: m2
1 King Bed
Classic Room, 1 King Bed, Mobility Accessible

General

No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1
Royal Double Room, 1 Bedroom, Executive Level
Room Size: m2
2 Queen Beds
Royal Double Room, 1 Bedroom, Executive Level

General

Number of bedrooms - 1, Separate sitting area, Pets not allowed, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Luxury King Room, 1 Bedroom, Executive Level
Room Size: 600 square feet m2
1 King Bed
Luxury King Room, 1 Bedroom, Executive Level

General

Number of living rooms 0, Executive level room, Square feet - 600, Number of bedrooms - 0, Ping - 17, Separate sitting area, Pets not allowed, Location - top floor, Bed count minimum 1, Square meters - 56, Bed count maximum 1, Free cribs/infant beds
Royal Room, 1 Bedroom, Executive Level
Room Size: 950 square feet m2
2 King Bed and Queen Sofa Bed
Royal Room, 1 Bedroom, Executive Level

General

Number of living rooms 0, Deep soaking bathtub, Separate bathtub and shower, Ping - 27, Number of bedrooms - 1, Location - top floor, Towels provided, Square feet - 950, Bed count minimum 2, Square meters - 88, Free cribs/infant beds, Bed count maximum 2
Suite, 1 Queen Bed, Terrace (Gold)
Room Size: m2
1 Queen Bed
Suite, 1 Queen Bed, Terrace (Gold)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1
Suite, Terrace (Gold, Two Queens)
Room Size: m2
2 Queen Beds
Suite, Terrace (Gold, Two Queens)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Terrace (Gold)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Terrace (Gold)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1
Classic Room (Two Queens)
Room Size: m2
2 Queen Beds
Classic Room (Two Queens)

General

No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this London hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the London hotel have a swimming pool?

Yes, this London hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in London hotel?

Best-rates for the London hotel starts from $208 per night with includes Restaurant, Guest Services, Internet, Parking, Balcony/Terrace, Accessibility, Sports/Activities, Bedding/Linens, Bar, Entertainment, Kitchen, Pool, Business Services, Wellness Facilities, Breakfast, Child Friendly, Hot Tub, Laundry, Air Conditioner, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is London hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the London hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the London hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the London hotel?

Based on the information reported by the owner or manager, the London hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for London hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD208
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