Is this Downtown London hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown London hotel?

Check-in time for Downtown London hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown London hotel have a swimming pool?

Yes, this Downtown London hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown London hotel?

Best-rates for the Downtown London hotel starts from $120 per night with includes Business Services, Bar, Guest Services, Internet, TV, Bedding/Linens, Restaurant, Kitchen, Air Conditioner, Pool, Entertainment, Laundry, Parking, Accessibility, Wellness Facilities, Breakfast, Child Friendly, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown London hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown London hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown London hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown London hotel?

Based on the information reported by the owner or manager, the Downtown London hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown London hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown London hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Hotel London Ontario | Hotel in London

| 8.2 (1011 Reviews) | 1 Bathroom

Downtown London Hotel | DoubleTree by Hilton Hotel London Ontario

Hotel in Downtown London, London

Eco-certified London hotel connected to the convention center, steps from London Convention Center
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Private bathroom

Eco-friendly toiletries

Towels

Bedroom

Premium bedding

Rollaway/extra beds (surcharge)

Blackout drapes/curtains

Bed sheets

Pillow-top mattress

Down comforter

Free cribs/infant beds

Air conditioning (climate-controlled)

Iron/ironing board

Soundproofing

Phone

Free newspapers

Recycling

Desk

Safe

Connecting rooms available

Breakfast

1 restaurant and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 2.5-100.0 for adults and CAD 2.5-100.0 for children

1 bar

Coffee/tea maker

Refrigerator

Parking

Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Assistive listening devices available

Well-lit path to entrance

Braille signage

Stair-free path to entrance

Phone accessibility kit

Wheelchair-accessible business center

Wheelchair-accessible path of travel

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Skiing

Shopping

Indoor pool

Entertainment

Premium channels

27-inch TV

Cable channels

MP3 dock

Pay movies

General

Conference center

24-hour business center

Meeting rooms

Vending machine

Ballroom

ATM/banking services

Banquet hall

Elevator

Front-desk safe

Free newspapers in lobby

Gift shop/newsstand

Grocery/convenience store

French

Spanish

Hindi

Italian

English

Shared microwave

TV in lobby

Guest Services

Soundproofed rooms

Refrigerator

Indoor pool

Snack bar/deli

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Grocery/convenience store

24-hour front desk

Daily housekeeping

Concierge services

Hair salon

Multilingual staff

Porter/bellhop

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: WiFi (CAD 15)

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available late check-in subject to availability minimum check-in age: 19

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 25.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately cad 2.5 to 100.0 for adults, and cad 2.5 to 100.0 for children fee for wireless internet in public areas: cad 15 (rates may vary) uncovered valet parking fee: cad 39.95 per night (in/out privileges) rollaway bed fee: cad 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Debra

Jul 11, 2025 02:40:21 AM

Review Score: 8

Summary: We were there for 1 nite to attend a concert. Called ahead for an early check in-was given it after a bit of persuasion and only 50$(really more like $70 after all the fees-worth it???) Hotel is being updated, our room was not. Toilet was a challenge. Not any staff interaction other than check in. No presence of a team…Good location, no on site self parking, valet only(40$). Beds were very comfortable, classic Hilton, room was decorated in the 90’s. would I stay here again? Price is everything and updated rooms are important…

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Double Beds Room Size: 316 square feet m² 2 Double Beds	General Square feet - 316, Number of living rooms 0, Number of bedrooms - 0, Square meters - 29, Room and bed type depend on availability check-in, Ping - 8.88, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 2 Bedrooms Room Size: 700 square feet m² 3 King Bed and Double Beds	General Square meters - 65, Square feet - 700, Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Extra bed count 1, Ping - 20, Bed count minimum 3
Suite, 2 Bedrooms, Accessible (Private Access) Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Bathrobes, Number of bedrooms - 2, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Kitchen Room Size: m² 1 King Bed	General Number of living rooms 0, Kitchen, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 Double Bed, Accessible, Non Smoking Room Size: 352 square feet m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 352, Ping - 9.89, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Room, 1 King Bed Room Size: 316 square feet m² 1 King Bed	General Square feet - 316, Number of living rooms 0, Number of bedrooms - 0, Square meters - 29, Room and bed type depend on availability check-in, Ping - 8.88, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: 316 square feet m² 2 Queen Beds	General Square feet - 316, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 355 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Extra bed count 1, Ping - 9.98, Bed count maximum 1, Square meters - 33
Deluxe Room, 2 Double Beds Room Size: 355 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 355, Extra bed count 1, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed (Private Floor) Room Size: 352 square feet m² 1 King Bed	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 352, Ping - 9.89, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
King, Suite Room Size: 704 square feet m² 1 King Bed	General Square meters - 65, Number of living rooms 0, Ping - 19.78, Square feet - 704, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 2 Double Beds (Private Floor) Room Size: 316 square feet m² 2 Double Beds	General Square feet - 316, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 29, Ping - 8.88, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Private Floor) Room Size: 704 square feet m² 1 King Bed	General Square meters - 65, Number of living rooms 0, Bathrobes, Ping - 19.78, Square feet - 704, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1
Suite, 2 Queen Beds (Living Room) Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1