Is this Windsor hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Windsor hotel have a swimming pool?

Yes, this Windsor hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Windsor hotel?

Best-rates for the Windsor hotel starts from $79 per night with includes Security/Safety, Bedding/Linens, Internet, Accessibility, Spa, Restaurant, Breakfast, Laundry, Parking, Pool, Fireplace/Heating, Guest Services, Kitchen, Child Friendly, Air Conditioner, TV, Wheelchair Accessible, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Windsor hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Windsor hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Windsor hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Windsor hotel?

Based on the information reported by the owner or manager, the Windsor hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Windsor hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Windsor hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Plus Waterfront Hotel | Hotel in Windsor

8.2 (1021 Reviews) | 1 Bathroom

Windsor Hotel | Best Western Plus Waterfront Hotel

Hotel in Windsor

Pet-friendly hotel with a sauna connected to the convention center in Windsor
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Housekeeping is available once per stay.
Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 19

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cad 21 to 21 for adults, and cad 21 to 21 for children fee for in-room wireless internet: cad 0 per stay (rates may vary) self parking fee: cad 19.00 per day (in/out privileges) pet deposit: cad 30.00 per day pet fee: cad 30.00 per accommodation, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) pets allowed for an extra charge of cad 30.00 per accommodation, per day, plus a deposit of cad 30.00 per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Gareth

Oct 28, 2025 12:26:41 AM

Review Score: 6

Summary: Your classic poorly-maintained hotel in a good location. The river view is awesome and they know it so they don't put much work into it. There was a young woman on the evening shift who has been trained to lie to customers because someone somehow owns the parking lot across the street. Little scam they are running for $19 a night. This seems penny wise and pound foolish. Yes they got our $19... but no we won't stay here next time we're driving between Chicago and Toronto, which is often enough (I have to drive back in a couple days, for example). I just don't understand the point of alienating customers for such little windfall. Times are tough I suppose and tourists who blow in are fresh meat for these savvy receptionists. There was no kettle or water (my partner adds with indignation). The staff in the morning were very professional and understanding and kind. Great people, the cleaning staff as well. So in the end we understood that the lack of water or kettle was not an oversight, but was actually by design. What cheap inexperienced management this place must have. Not too surprising though.

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